1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and 5D Ai Solutions LLC ("Company," "we," "our," or "us") regarding your use of the Wristly platform ("Platform," "Service," or "Wristly").
By accessing or using Wristly, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.
Contact Information:
5D Ai Solutions LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: privacy@wristly.io
2. Eligibility
You must be at least 18 years old to use Wristly. By creating an account, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- You are not prohibited from using the Service under applicable laws
- All information you provide is accurate and complete
- You will maintain the accuracy of your account information
3. Account Registration and Security
3.1 Account Creation
You must create an account to access most features of Wristly. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3.2 Account Types
Wristly offers two types of accounts:
- Personal Account: For individual collectors to showcase collections and participate in the marketplace
- Dealer Account: For verified dealers to sell watches professionally, manage inventory, and access dealer-specific features
3.3 Dealer Verification
Dealer accounts require verification before accessing certain features. You must provide:
- Valid business documentation
- Government-issued identification
- Tax identification number
- Proof of business address
- Any additional documentation we reasonably request
We reserve the right to deny verification or revoke dealer status at our sole discretion.
4. Platform Use and Conduct
4.1 Permitted Use
You may use Wristly for lawful purposes only, including:
- Buying and selling authentic luxury watches
- Showcasing your watch collection
- Communicating with other users about watches
- Participating in community discussions
- Managing dealer inventory (for verified dealers)
4.2 Prohibited Activities
You agree NOT to:
- List, sell, or attempt to sell counterfeit, replica, or stolen watches
- Misrepresent the condition, authenticity, or provenance of watches
- Engage in fraud, scams, or deceptive practices
- Circumvent fees by completing transactions outside the platform
- Harass, threaten, or abuse other users
- Post offensive, defamatory, or inappropriate content
- Violate any applicable laws or regulations
- Use automated tools to scrape or access the Platform
- Attempt to gain unauthorized access to systems or data
- Interfere with the Platform's operation or security
- Create multiple accounts to manipulate ratings or circumvent bans
- Use the Platform for money laundering or terrorist financing
5. Watch Listings and Sales
5.1 Listing Requirements
When listing a watch for sale, you must:
- Own the watch or have authority to sell it
- Provide accurate descriptions and specifications
- Upload clear, unaltered photos of the actual watch
- Disclose any defects, damage, or modifications
- Set a reasonable price and shipping terms
- Ensure the watch is authentic and not stolen
5.2 Transaction Process
Transactions on Wristly follow this process:
- Buyer submits an offer or accepts a listed price
- Seller accepts the offer
- Payment is processed through our payment provider
- Seller ships the watch with tracking and insurance
- Buyer receives and inspects the watch
- Buyer confirms receipt or disputes the transaction
- Payment is released to seller upon confirmation
5.3 Seller Responsibilities
As a seller, you agree to:
- Ship watches within 2 business days of payment
- Use secure, insured shipping with tracking
- Package watches carefully to prevent damage
- Respond promptly to buyer inquiries
- Provide accurate tracking information
- Honor the agreed-upon price and terms
5.4 Buyer Responsibilities
As a buyer, you agree to:
- Complete payment promptly upon offer acceptance
- Inspect the watch upon receipt
- Confirm receipt or file disputes within 48 hours
- Communicate professionally with sellers
- Pay applicable taxes and import duties
5.5 Authentication Services
Wristly may offer optional authentication services for high-value transactions. Authentication is performed by third-party experts and is not a guarantee. We are not liable for authentication errors.
6. Fees and Payments
6.1 Platform Fees
Wristly charges the following fees (subject to change with notice):
- Transaction Fee: A percentage of the sale price (charged to seller)
- Payment Processing: Fees charged by payment processors (passed through)
- Dealer Subscription: Monthly or annual fees for dealer accounts (if applicable)
- Premium Features: Optional fees for featured listings or enhanced visibility
6.2 Payment Processing
Payments are processed through third-party providers (Stripe, PayPal). You agree to their terms and conditions. We do not store your full credit card information.
6.3 Escrow Services
For eligible transactions, we may hold funds in escrow until the buyer confirms receipt and satisfaction. Escrow fees may apply.
6.4 Refunds and Disputes
Refunds are handled on a case-by-case basis. If you have a dispute:
- Contact the other party to resolve directly
- If unresolved, file a dispute through the Platform
- We will investigate and mediate in good faith
- Our decision on disputes is final and binding
7. Content, Intellectual Property, and Data Rights
7.1 Your Content — License Grant to Wristly
You retain ownership of content you upload or post to the Platform, including photos, watch descriptions, collection information, reviews, and any other materials ("User Content"). However, by submitting User Content, you grant 5D Ai Solutions LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:
- Use, reproduce, modify, adapt, publish, translate, and create derivative works from your User Content
- Display and distribute your User Content on the Platform and across any media channels, including social media, email marketing, advertising, and third-party platforms
- Use your User Content for marketing and promotional purposes, including but not limited to advertisements, social media posts, press materials, investor presentations, and platform showcases
- Feature watch photos, descriptions, and collection data in editorial content, market reports, or promotional materials related to the watch and luxury goods industry
- Sublicense User Content to trusted partners, affiliates, or service providers for purposes consistent with these Terms
- Use User Content in any format or medium now known or hereafter developed, for the duration of any applicable intellectual property rights
This license does not require us to pay you compensation, credit you, or seek further approval. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe any third-party rights.
7.2 Platform Data and Analytics
By using the Platform, you acknowledge and agree that Wristly collects and owns all data generated through your use of the Platform, including:
- Behavioral data — how you browse, search, view listings, and interact with features
- Transaction data — pricing, sale history, offer patterns, and marketplace activity (in aggregated or anonymized form)
- Watch market data — aggregated pricing trends, demand signals, and collector preferences derived from Platform activity
- Engagement data — messaging frequency, feature usage, session duration, and navigation patterns
We may use this data for internal analytics, product improvement, business development, market research, and commercial purposes, including sharing aggregated and anonymized datasets with third parties. We will not sell your personally identifiable information to third parties without your consent, except as described in our Privacy Policy.
7.3 Cookies and Tracking Technologies
Wristly uses cookies, pixel tags, web beacons, and similar tracking technologies to operate and improve the Platform, deliver personalized experiences, and serve targeted advertising. By using the Platform, you consent to our use of these technologies, including:
- Essential cookies: Required for authentication, security, and core Platform functionality
- Analytics cookies: Used to understand how users interact with the Platform (e.g., Google Analytics, Vercel Analytics)
- Marketing and advertising cookies: Used to deliver relevant ads on the Platform and across third-party sites, including retargeting based on your browsing behavior
- Preference cookies: Used to remember your settings, preferences, and account configurations
You may manage cookie preferences through your browser settings, though disabling certain cookies may impact Platform functionality. For more detail on our data collection practices, please review our Privacy Policy.
7.4 Our Content
The Wristly platform, including design, features, text, graphics, and software, is owned by us and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our content without permission.
7.5 Content Moderation
We reserve the right to remove any content that violates these Terms, is illegal, or is otherwise objectionable. We may also suspend or terminate accounts that repeatedly violate our policies.
8. Reviews and Ratings
After completing a transaction, you may leave a review and rating. Reviews must be:
- Honest and based on your actual experience
- Relevant to the transaction
- Free from profanity, threats, or personal attacks
- Not influenced by incentives or compensation
We may remove reviews that violate these guidelines. You cannot delete reviews after posting, though you may edit them for a limited time.
9. Vouch System
Verified dealers may "vouch" for transactions to provide additional trust. By creating a vouch, you:
- Put your reputation on the line for the transaction
- Agree that the vouch cannot be deleted, only marked as void
- Understand that voiding a vouch may harm your reputation
- Must provide a valid reason if voiding a vouch
Vouches are not guarantees and do not create legal liability for the voucher. They are trust signals only.
10. Messaging and Communications
The Platform provides messaging features for users to communicate. You agree to:
- Use messaging only for legitimate business purposes
- Not spam, harass, or send unsolicited advertisements
- Keep conversations professional and respectful
- Not share personal contact information to circumvent fees
We may monitor messages to prevent fraud and enforce these Terms, but we are not obligated to do so.
11. Disclaimers and Warranties
11.1 Platform "As Is"
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2 No Guarantee of Authenticity
We do not guarantee the authenticity, condition, or value of watches listed on the Platform. Users are responsible for verifying authenticity before purchase.
11.3 Third-Party Accounting Integrations
Dealer accounts may optionally connect third-party accounting platforms, including QuickBooks Online (operated by Intuit Inc.) and Wave Accounting. By connecting one of these services, you:
- Authorize Wristly to access your accounting account on your behalf using OAuth 2.0 to create customers, invoices, and payment records for watch sales you choose to sync
- Acknowledge that your use of those accounting platforms is governed by their respective terms of service and privacy policies — for QuickBooks Online, see Intuit's Terms of Service
- Understand that Wristly is not affiliated with, endorsed by, or a partner of Intuit Inc. or Wave Financial Inc. Use of these integrations is provided as a convenience feature
- May disconnect the integration at any time from your dealer Settings page; previously synced data in your accounting platform will remain there
- Agree that Wristly is not responsible for data accuracy in your accounting platform, tax liability, or accounting errors resulting from use of these integrations
11.4 Other Third-Party Services
We use third-party services (payment processors, shipping, etc.). We are not responsible for their performance or failures.
11.4 User Conduct
We are not responsible for the conduct of users, the accuracy of listings, or the quality of transactions. All transactions are between buyers and sellers.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER
- WE ARE NOT LIABLE FOR LOSSES CAUSED BY THIRD PARTIES, USER CONDUCT, OR CIRCUMSTANCES BEYOND OUR CONTROL
- WE ARE NOT LIABLE FOR COUNTERFEIT, STOLEN, OR MISREPRESENTED WATCHES
13. Indemnification
You agree to indemnify, defend, and hold harmless 5D Ai Solutions LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any third-party rights
- Content you post or watches you list
- Transactions you engage in
14. Dispute Resolution and Arbitration
14.1 Informal Resolution
Before filing a claim, you agree to contact us at privacy@wristly.io and attempt to resolve the dispute informally.
14.2 Binding Arbitration
If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
- Arbitration shall take place in Sheridan, Wyoming
- The arbitrator's decision is final and binding
- Each party bears its own costs
- Class actions are prohibited
14.3 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or violation of confidentiality obligations.
15. Termination
15.1 Termination by You
You may terminate your account at any time through your account settings. Outstanding transactions must be completed before deletion.
15.2 Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- List counterfeit or stolen watches
- Receive repeated negative reviews or complaints
- Fail to complete transactions
- Abuse or harass other users
15.3 Effect of Termination
Upon termination:
- Your access to the Platform will be revoked
- Outstanding transactions must be completed
- Your listings will be removed
- Certain provisions of these Terms survive (liability, indemnification, etc.)
- We may retain data as required by law or for legitimate purposes
16. General Provisions
16.1 Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.
16.2 Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by email or platform notice. Continued use after changes constitutes acceptance.
16.3 Severability
If any provision is found unenforceable, the remaining provisions shall remain in effect.
16.4 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us.
16.5 No Waiver
Our failure to enforce any provision does not waive our right to enforce it later.
16.6 Assignment
You may not assign these Terms without our consent. We may assign these Terms without restriction.
16.7 Force Majeure
We are not liable for failures or delays caused by circumstances beyond our reasonable control.
17. Contact Information
For questions about these Terms, contact us at:
5D Ai Solutions LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: privacy@wristly.io